Crypto Researcher Pro
Refund Policy
How to refund
- Look up your order number and purchase date.
- Send your details through the form on this page.
- We will get back to you within five working days.
- We will refund you within ten business days if you are eligible.
Eligible check
- Within 14 days of your order data
- Any used researches can't be refunded
- We always try to find a solution before a refund
Refund form
Terms
Eligibility:
Applicable only to customers who have purchased Crypto Researcher Pro Premium and/or extra researches.
Requesting a Refund:
Refund requests must be submitted within 14 days of purchase via the form on this page.
Processing Time:
Refunds are processed and credited within 7-10 business days.
Additional terms
Refund due to liability:
We do not provide any refunds due to liability, performance, or uptime issues. More information about liability can be found here (see points 3 and 4).
Technical Issues:
Contact us for technical issues. Full refunds may be provided if we cannot resolve access issues.
Policy Updates:
This policy may be updated with the current version available on our website.